Your Privacy Matters to Us
Last Updated: November 11, 2025
We collect information that you provide directly to us, including when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, shipping address, and payment information.
We use the information we collect to process your orders, communicate with you about your purchases, improve our services, and personalize your shopping experience. We may also use your information to send you promotional materials, but you can opt out at any time.
We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and shipping companies. We may also share information when required by law or to protect our rights.
When you provide your mobile phone number on giivv.com to sign in, create an account, verify your phone number, or reset your password, we send a one-time passcode (OTP) to that number by SMS to confirm it belongs to you. These are transactional security messages sent only in response to your request; message frequency depends on how often you request a code, and message and data rates may apply. We do not use your phone number for marketing or promotional text messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; text messaging originator opt-in data and consent will not be shared with any third parties. You may reply STOP to opt out or HELP for assistance, or contact us at info@giivv.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser.
You have the right to access, update, or delete your personal information. You can manage your account settings or contact us to exercise these rights. You also have the right to opt out of marketing communications.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.
If you have questions about this privacy policy or our privacy practices, please contact us at info@giivv.com or write to us at our business address.